Frequently Asked Questions
We know how many questions can come up during the exciting (and sometimes overwhelming) journey of finding your dream gown. That's why we've compiled this FAQ page to address everything from appointments to alterations. Don't see your question answered here? No worries! Just contact our friendly team, and we'll be happy to help. Now, let's get you started on finding the one!
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Please use the booking form on our website here. Each appointment is 60 or 90 minutes long.
Evening and Sunday appointments are by special request only and we will do our best to accommodate you.
Please contact us via the website or email info@bridalboutiquecrickhowell.com with your request.
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For our most in demand appointments on Saturdays, Sundays, and in the evenings there is a booking fee of £25 which will be deducted from your final purchase.
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Please refer to your appointment confirmation email or contact us directly to cancel your appointment.
Please note that we require 48 hours’ notice for any cancellations. For appointments cancelled or rescheduled within 48 hours of the appointment time, we charge a £25 cancellation fee.
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We require 48 hours’ notice for any cancellations. For appointments cancelled or rescheduled within 48 hours of the appointment time, we charge a £25 cancellation fee.
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Dresses
For dresses under £700, full payment is required at the time of of purchase/order.For dresses over £700, a 50% deposit is required at the time of of purchase/order.
The remaining balance can be paid on collection or in monthly installments.When you purchase/order a dress and pay a deposit/make full payment, you are making a commitment to purchase from The Bridal Boutique.
Please note: Your dress will be placed on order the same day and cancellations are not possible.
Accessories
Full payment is required at the time of purchase/order. -
We accept all major Debit/Credit Cards, Bank Transfer, Cheque or Cash.
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To ensure an enjoyable and positive experience, we request that no more than 3 guests attend with you.
Although we do have shoes for you to try on with your dress, we also advise bringing your own shoes.
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Good news, all of our dresses have built in cups so don't worry about your bra. If you have some, ideally wear skin-tone underwear.
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Though we do not have a seamstress in-house, we can recommend seamstresses with a wealth of experience in the bridal sector.
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We recommend you start shopping at least 12 months before your wedding date and commit to buying your dress 9 months before your wedding date.
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Beaufort Street pay & display car park (NP8 1AE) is just a 2-minute walk away.
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Yes we do. We have one style that suits all shapes and sizes, as well as children and teenagers, available in 15 colours.
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Yes! We have a wonderful selection of headpieces all made by Welsh designers. We also stock some beautiful veils of different styles and sizes.
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This would depend on the designer and the dress, but usually 6 months. But we can advise you of this once you have chosen your dress.
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We stock up to size 20, but a lot of the designers stock up to Size 30+. You also have the opportunity to loan dresses from Stella York if we do not have what you are looking for in store.
We hope that answers any questions you might have about your visit but if there’s anything still on your mind, please reach out to our friendly team!